NOTE:
Festival Shopping Cart available on September 2, 2010.
TIFF has implemented a new Shopping Cart environment to help facility ticket purchases for all of our programmes, including:
Please find a brief description below of how to use the Shopping Cart to make your ticket purchases
Shopping Cart - Overview
The Shopping Cart provides a method to manage the number of items that you wish to purchase. Once there are items in your shopping cart, you can proceed to the checkout at any point. The final purchase is completed through our secure Online Box Office. To use the Shopping Cart, simply follow the steps below:
- Access or View your cart
- Select your items for purchase and add to your cart
- Select the number of tickets you want
- Checkout to complete your order process
- Make your payment, either through your existing account or create a new account with TIFF's Online Box Office
Accessing Your Shopping Cart
The Shopping Cart environment is available in the footer at the bottom of every page on TIFF.NET. You can use the Shopping Cart without logging into TIFF.NET, simply select the items you want to purchase
To access your Shopping Cart, select "Shopping Cart" at the bottom of the screen. This will display the popup footer with the Shopping Cart
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Selecting Items For Your Shopping Cart
There are different locations throughout TIFF.NET where you will be able to add items to your Shopping Cart
The 2 most common places are:
- Calendar / Schedules
- Films or Event pages
After navigating to the appropriate location, simple press the "add to cart" button associate with the date and time that you would like. A message will be displayed noting that the item has been added to your Shopping Cart
Open the Shopping Cart to view what is in your cart at any time. Hide the Shopping Cart by pressing the button in the top right-hand corner. You can remove any item by pressing the button associated with each item. Add as many items as you would like by returning to the calendar or visiting film / events.
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Checking Out
After you have selected the items you wish to purchase tickets, press the "proceed to checkout" button in the bottom right-hand corner to proceed to the next frame.
Use the dropdown selection to choice the number of tickets you would like to purchase. After you have finished selecting the number of tickets, press the "" button to continue to the final purchase payment screen.
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Final Ticket Purchase and Payment
The final ticket purchase and payment screen transfer your selection to our secure eCommerce server that handles all of our credit card transactions.
If you already have an existing account for our Online Box Office, you can log into your account that will already have your credit card, billing and shipping information.
Note: This is a separate account from your TIFF.NET that you may already have to manage your myTIFFList. This account is solely for Ticket Purchase and eCommerce transactions.
The following shows 2 options for your payment. Either:
- Login in with your existing account, or
- Create a new account, providing you personal and credit card information
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Complete Your Payment
After you have completed entry of all of your personal and credit card information, press the "BUY" button at the bottom of the page to complete the transaction.
If the payment is process successfully, you will be notified on-screen as well as a personal email sent to your account credentials.
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Changing or Cancelling Your Order
If you decide at any time to cancel your order, press the "Cancel Order" button at the bottom of the page. This will redirect you back to the TIFF.NET environment so you are able to start again.
If you wish to change your order, you must do this in the TIFF.NET environment first and then resubmit your order to our Online Box Office environment.
To change your order, press the "Change Order" button at the bottom of the page and this will send you have to TIFF.NET where you can alter your Shopping Cart.
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